I've ordered three things from Woot! and always had a decent experience. The burden is on you to research what you are buying, but you will get the best price almost all the time.
It isn't Wal-Mart and you need to know going in that exchanges, refunds, etc are ALWAYS up to the retailer to set policy for. If you can't live with their policy, don't do business with them. I'll always give up a little quality for a lower price. The Sansa MP3 player and SD memory I've bought from them have been laughably low priced and I could afford to lose what I ventured. All products have been in great condition and operated perfectly. I won't hesitate to do business with them again. Yes, they tell bad jokes. I think it's their trademark and part of their appeal.
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