As you upgraded your deck guns, did you switch from a stern mount to a bow mount? It seems like some classes can't have them on bow, in which case the whole entry (crew included) just disappears from the Crew Management.
So if you upgraded from a stern 3'50 to a bow 4'50, your deck gun entry and crew will vanish and downgrading to a bow 3'50, won't help the issue.
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