well one thing i like is that this company has a major base of operations for the entire East Texas area right in my home town, blocks from my home apparently.
If i need use of the 24 hour tech support, i dial a number with a local area code, and speak to a cute sounding young lady with a "local dialect" and minimal automation (for English press two etc)
it looks like this will be more reliable service.... lets hope! i got tired of playing with my cell phone to check and respond to e mail. (thats handy when your on the road, but it gets old after a week)
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