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Hotel forced to apologise after it refused wounded British soldier a hotel room
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I feel sorry for the poor hotel, getting slandered like that. It didn't refuse anything to anybody, and, being a building with no mouth, has a hard time apologising.
It's like when someone near the president speaks. "The White House today said..." when actually the White House said nothing at all.
I think the hotel should sue, except of course the hotel can't talk to a lawyer or even make a complaint...