Are you using a new crew with inexperienced radiomen? The less experience your radiomen have the less likely you are to receive a message (this replicates them missing messages etc.). I always have two experienced PO radiomen as SH3 Cmdr seems to like taking them away from me!
The best way to test if you're receiving messages is to enable danurve's radiolog_expanded mod as barely a day goes by without at least one message. If you use JSGME you can enable and disable it as you wish - great for testing.
If you need more help then PM me and I'll create some test messages for you - all I need is the date that your next patrol starts.
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