Hi, and thank you for the reply. I did as you suggested, but still no joy. I have checked pop-up blockers and they are off. I am really sorry that I can't give you much more info..but when I click download ( whether with the shift or CTRL button on or off ) I just get a page opening up which stays blank. In the address bar this is what appears when I try to download the GWX2.1exe file
http://dodownload.filefront.com/1002...52dcb60001914b