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Originally Posted by TonyPiech
I tried the key number that I received from Direct2Drive after purchasing the addon, that doesn't work. There's a Unlock Request Code appearing in the manual activation section of the Ubi Product Activation screen but I can't seem to find unlock code that works. Where are these codes? I can't seem to find them in the CD-Package or on the CD itself.
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When the add-on installed there were two places to put an activation key in and I just was plain lucky to pick the right one.
In the email they call it "activation key" and when the pop-up shows after the install
THAT "activation key" name is not used... doh!
I understand what happened to you.
Like the man said above contact D2D - UBI customer support:
http://support.direct2drive.com/ They've helped me in the past.
Art