Wow...I went to their website and found some interesting stuff regarding their company in
China. Doesn't look like they are holding their end of their very own values in customer service.
Our values
Lenovo and its employees are committed to four company values that are the foundation for all that we do:
Customer service: We are dedicated to the satisfaction and success of every customer.
Innovative and entrepreneurial spirit: Innovation that matters to our customers, and our company, created and delivered with speed and efficiency.
Accuracy and truth-seeking: We manage our business and make decisions based on carefully understood facts.
Trustworthiness and integrity: Trust and personal responsibility in all relationships.