Not that I don't believe you... certainly good news an all.
Did Fred happen to have any insight as to why it's not mentioned somewhere on the Ubi website? ...er you just didn't think to ask.
My experience with call center techs in general has been that I'm not exactly dealing with folks at the pinnacle of their career so to speak. Personally, I've only dealt with the Ubi-techs in reference to Starforce... once... and that was enough for me. (please no SF follow-up commentaries, too painful... I still mourne the passing of my Sony drive)
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