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Originally Posted by bookworm_020
Quote:
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Originally Posted by jimbuna
The power company have a duty of care and responsibility to their customers...similarly as do the family to their loved one :hmm:
But the distinction one must make here is quite simply this:
It was as a direct consequence to a material/physical act by the power company that an individual died  |
But the woman refused offers of help and assistance, as well as not informing the power company of her illness and the need to use power. This doesn't take away from the fault of the company, but the woman did contribute to the outcome. |
That the customer was partly contributable to the act is without doubt.
What the courts will weigh up is the fact that the company knowingly committed an act which they could reasonably have foreseen as resulting in a form of depravation to the customer. Therefore they should have taken reasonable steps to enquire if the cessation of the service would have any detrimental effect on the customer.