I used to work in the ink industry, refilling printer cartridges in a mall kiosk. These guys are definitely following the "Gillette" model - give away the razor, make money on the blades. The sneakiest trick is that most cartridges that are included with new printers are only filled to half (sometimes less) capacity. The majority of these half-filled ones can't be filled more; the sponges inside are just that small.
This resulted in many, many disappointed customers for me.
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