I had a bad experience with EB games as well today. I went in and pre-ordered it a few days ago and the kid said to come back today at about 12 and I could pick it up. So at around noon today I go in and it's not there, and the guy said they should be getting their next shipment anytime, so I go back home and call back a few hours later...still not there. I'm disappointed...he said their warehouse usually makes sure that reserved copies arrive on the release date and that this seems "retarded," which is comforting for me to hear. I'll remember this next time a PC title comes out that I want reserved..
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