OK, Al Lowe, here is the solution exactly as Starforce support emailed it to me
- it worked straight off for me with no problems:
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First of all you should learn the path to the game: right-click on the icon of the game, select Properties -> Shortcut -> Target. It should be like this, for example: "C:\Program Files\Company name\Product title\game.exe". Here "game.exe" is the name of executable file & "C:\Program files\Company name\Product title" is the folder with the game.
Second, you should unpack UpdateModule.exe from UpdateModule.ZIP to the folder with the game (Download UpdateModule.ZIP from here:
http://help.starforce.ru/tmp/UpdateModule.zip).
Then press Start -> Run... and type manually "cmd" (here and below you should type the commands without quotation marks).
Type in, command by command:
"cd <folder with the game>" (in my example it will be "cd C:\Program Files\Company name\Product title")
"updatemodule <name of the game's executable> <any name of executable, other from the original>" (my example: "updatemodule game.exe game2.exe")
"copy <name of executable, other from the original> <name of the game's executable> /y" (my example: "copy game2.exe game.exe /y")
"del <name of executable, other from the original>" (my example: "del game2.exe")
"exit"
Try running the game now.
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I hope that solves it for you, I'm sorry I didn't have time to synthesize their turgid prose into something more digestible, however if you have problems with the procedure I will step you through what I did in plainer english.
Best of luck!
DarkPa