If you are running XP or 2000, the event log might give you a clue as to what module, service, .dll, app or exe ( whatever), has misbehaved, so that you can then give more detail to folks who might be able to help.
For the event log you need to go to Administrative Tools and open Event Viewer and then click on Applications and System icons to open them. Take note of any error messages recorded at the time you encounterd the problem. Even if you do not understand what you read, someone else might.
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