Hmm it doesn't sound very good. As an IT guy, I can say with 100% confidence that whatever is going on, its NOT SH3/GWX's fault. Something they are doing may be bringing on the symptoms you are seeing, but its not a fault with SH3.
Sorry, I can't see an easy answer for this one. All I can suggest is re-install all your drivers (video and sound), re-install the latest DirectX update, and re-install XP service pack 2. If none of that works, re-install windows. If that doesn't work you either have a hardware problem, or its a problem with the toshiba drivers...
either way hassle them and see what happens.
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