I´m not saying this to be rude or anything like that, just to help you. Next time, if you have problems, try using a more describing topic name. In other game forums, I see alot of topics named "HELP!!!!!!", "HELP!!!!11111", "Something´s wrong! HELP!!!!!" etc. When I browse the forums and see topics like that, I just ignore them.
Of course, that´s not the case in SubSim as there´s isnt 10000 topics named "HELP!!", but if there would be, your question would most propably have been left unanswered.
Nothing more, enjoy your stay and take care!