Those retailers are thinking poorly IMHO. If you want to generate better sales, you have to deliver a more superior product. DW is already a superior product IMO. But it's hard to see that unless you get it into people's hands and create interest in it. A printed manual has always been a plus because it gives you something to dig into right away. Who wants to open up that PDF manual and read it for more than 15 minutes? I mean how much shelf space are we talking here? How much more in shipping would it be?
And yes, the video was good. I actually didn't know that G4 looks at games of depth like DW. I always thought of them looking at console first-person shooters only and such. Glad to see they looked at it.