Probably because you didn't tick the "Generic ship name contacts" in the options window at the start of the setup.Reinstall GW over the current one and just tick that option along with the others you want.
Edit:posted at the same time with Dowly.I have just remembered that the "Generic ship name " thing only makes the real name of the ship not appear ,not the other data to(or so I think,but you should try this also).
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Came back after a long time ...ahoy mates!
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