Whenever I have had setting up issues like this, my go to starts with a software uninstall, followed by a physical program delete using file manager. I would also physically delete anything in the /Documents/ SH5 folder. I also uninstalled the Ubisoft Connect program using that same process as well as deleting my Steam package. Then the last step is running CCleaner to clear out any remaining registry items and finishing the uninstall with a PC shutdown.
For the SH5 install (I am using the Steam version) I printed out the installation procedure from the documentation folder and marked off the steps being done with a yellow marker.
On the installation my first step was to install Ubisoft Connect and sign in, so I knew that part was working. For the Steam part I requested a fresh download and ran the vanilla installation. Only when running SH5 for the first time and the Polish campaign was completed did I install the SH5 Expansion Pack v2.2.24_Full. One more patrol to check that all was working before the final update to Update_v2.2.25. It would only be at this point I would consider adding any mods to complement the TWoS installation.
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