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Originally Posted by Kruger
Dell goes to Foxconn - Hey....I want motherboards..please, I want them to look like this. And I am going to buy 1 million, so I want a discount. And if they cause us to have to answer a lot of tech support questions, we are going with another brand for the next batch.
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SO, when you buy a Dell, you actually pay more just for the computer case which is nice and has a nice Dell logo.
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I used to do freelance computer repair. Dell's aren't a bad deal for average users. For people who don't have a lot of time or expertise the big vendors have a place.
Last time I priced a new PC you could get a Dell for a lot cheaper than the sum of the parts. Granted, Dell doesn't use the fastest stuff for most of thier computers. They tend to find parts that are cheap, stable and plentiful. Also, all dell's come with a sticker (service tag). You go to the site and put in that number to get a list of all the drivers and hardware and manuals and so on. Pretty handy.
Last time I had to call tech support, they actually answered the phone and were as helpful as possible.
They have made some mistakes. The Optiplex line from about 3 years ago have problems with power supplies croaking if they lose power (like you kick the plug, like I did at work). Years ago they bought a large batch of off-brand sound cards that sucked pretty bad. I think they learned that lesson.
My home PC is a custom rig, but at work we use mostly dell's on the desktop and they are pretty good deal IMHO.
Of course, if you want a real power house gaming rig, build your own or go to Alienware or Falcon Northwest. Dell is like the Honda of the computer world. :p
-D