[pensioned]

Hello ... I am trying to speak with a live person or even send an email to Ubisoft support but I am caught in a circle and not getting anywhere so was hoping someone here could give an email I can use to speak with someone at Ubisoft that does not require me to log in to my account at Ubisoft first. The reason being ..... my old account was deactivated long ago due to inactivity. I tried .... through live chat on Ubisoft today to download a purchase I had made many years ago ... no success. Chat said I must try to create a new account first. If problems, get back to them using the chat ref #. Sounds good.. right. Well in creating a new account , verifying email needs to be sent to my email address where I complete the new account. After numerous tries no verifying email being received so I tried to go back to the live chat but I am unable to access live chat now because it is requiring me to log in to my account .... which has not been verified so cannot get to live chat. The live chat option that was there before I tried to create a new account is no long available. I phoned their customer support number and only got automated response which directs me to support.ubi.com ... where I had been all along. They give an option over phone dir3ections ...how to choose to speak with live chat but it is not there and it is requiring me to log in again which I can not do. Unable to send them an email without logging in. Need some contact email address to use to ask for help ... which does not require login.





Any one got a solution ... please .. no silly answers because I have wasted hours trying to solve this issue.


Thanks for any help


Jack