SUBSIM Radio Room Forums - View Single Post - The Wolves of Steel: Bugs, glitches and issues thread

tpt27 · 10-26-19, 04:52 AM

Hi everyone,

I downloaded Silent Hunter 5 via Steam last week. After running it once to use the activation key, it automatically updated to v1.2. I then downloaded TWoS v2.2.16 (following TWoS 2.2 Install Instructions to the letter) and had 3 hours of pure bliss with everything running beautifully at full audio and high graphics setting showing 30-40 FPS (even up to 60 FPS)

...... then while I was going through the 4 bearing tutorial I had a CTD. No worries I thought. I went back through Steam, clicked 'Play', Uplay came up as normal and the game loaded (with the background music and videos playing smoothly in the menu).

I selected the four bearings tutorial from the 'Tutorial' menu and the 'Historical Missions' menu again and clicked 'Start'. My first hint that something wasn't right was when I noticed during the loading screen that radar scope in the bottom right corner was stuttering while it was spinning. The background music was still playing at this time and the FPS counter was bouncing between 100-220.

Then the screen went black, with the music still going, just before the tutorial was about to start. Then, the music just cut-out, the FPS dropped to 1 and the game faded-in in slow motion and with the mouse and the crew moving around the Control Room like time lapse photography. The FPS counter bounced between 3-8.

To make it worse, there is no sound of any kind. No engine noise, crew voices or even the random background hum of the sub. Just total silence.

When I exit back to the main menu, the mouse moves at normal speed; however, there is still no sound, but the menu videos play at normal speed.

I have tried running SH5 via Uplay only and also by just double clicking on the sh5.exe file from its folder, but I get the same issues.

I have done the following to try and fix it:
- uninstalled and reinstalled both the Steam version of SH5 and the Ubisoft Game Launcher, three times
- Updated the NVIDIA drivers for my GTX1060 card to 440.97 (which was released on 22 Oct 19)
- Right clicked the SH5.exe file and:
- Ticked the "Run as Administrator" in the Compatibility Tab
- Ticked the "Disable fullscreen optimisation"
- Ticked the "Override high DPI scaling behaviour". Scaling performed by Application (I've also tried 'System' and 'System (enhanced)')
- Tried running the program in compatibility mode for:
- Windows 7
- Windows 8
- Windows XP (SP3)
- Windows Vista (SP2)
- Ran the 'detectionui_r.exe" file from the "Detection Tool" folder. This showed that I far exceed all minimum requirement to run SH5, except for the "Graphic Driver Version". It shows that I need to have the 191.07 or higher version, but I only have the 140.97 version (even though my GTX1060 drivers are at version 440.97?!??! To confuse me even more, when I run 'dxdiag' the driver version for the 1060 says 26.21.14.4097, dated 16 Oct 19). Anyway, I found the 191.07 version file, but when I tried to run the update a window popped up titled "NVIDIA Windows 7 [64-bit] Display Drivers", then I get an error message saying "The NVIDIA setup program could not locate any drivers that are compatible with your current hardware".

Any advice to get this great game running is desperately needed. Help please!!

1. Operating System, System spec?
- Windows 10, 64-bit
- MSI "Apache" (laptop)
- i7-6700HQ CPU @2.60GHz
- 16 GB RAM

2. Version of the game ? (DVD, Uplay download, Steam, other ?)
- Steam v1.2.0.0: TWoS v2.2.16

3. Confirm that your game is updated to official v1.2.0 version and that the vanilla game works without problems.
- Yes it did. I tried one of the Historical missions and it worked great.

4. If you use any non-TWoS custom mods, remove them, reinstall your game/TWoS completely according to install instruction, start new campaign and make sure that the issue still persist!
- I don't use non-TWoS mods, but have reinstalled everything three times so far and the problem still persists

5. Confirm that the Generic Patcher is correctly activated and the snapshot is successfully restored (Install instructions, step 2).
- Confirmed. I followed the instructions from the TWoS 2.2 Installer document word for word.

6. Provide a screenshot of your main Silent Hunter 5 installation folder and it's content!
7. JSGME screenshot!

8. Make sure to provide as much details as possible when describing situation where problem/bug/CTD can be observed. What should we do in order to reproduce this issue?
- See above

9. Upload several screenshots and gamesaves on which problem can be observed.

10-26-19, 04:52 AM	#7
tpt27 Swabbie Join Date: Jan 2018 Posts: 8 Downloads: 14 Uploads: 0	Hi everyone, I downloaded Silent Hunter 5 via Steam last week. After running it once to use the activation key, it automatically updated to v1.2. I then downloaded TWoS v2.2.16 (following TWoS 2.2 Install Instructions to the letter) and had 3 hours of pure bliss with everything running beautifully at full audio and high graphics setting showing 30-40 FPS (even up to 60 FPS)...... then while I was going through the 4 bearing tutorial I had a CTD. No worries I thought. I went back through Steam, clicked 'Play', Uplay came up as normal and the game loaded (with the background music and videos playing smoothly in the menu). I selected the four bearings tutorial from the 'Tutorial' menu and the 'Historical Missions' menu again and clicked 'Start'. My first hint that something wasn't right was when I noticed during the loading screen that radar scope in the bottom right corner was stuttering while it was spinning. The background music was still playing at this time and the FPS counter was bouncing between 100-220. Then the screen went black, with the music still going, just before the tutorial was about to start. Then, the music just cut-out, the FPS dropped to 1 and the game faded-in in slow motion and with the mouse and the crew moving around the Control Room like time lapse photography. The FPS counter bounced between 3-8. To make it worse, there is no sound of any kind. No engine noise, crew voices or even the random background hum of the sub. Just total silence. When I exit back to the main menu, the mouse moves at normal speed; however, there is still no sound, but the menu videos play at normal speed. I have tried running SH5 via Uplay only and also by just double clicking on the sh5.exe file from its folder, but I get the same issues. I have done the following to try and fix it: - uninstalled and reinstalled both the Steam version of SH5 and the Ubisoft Game Launcher, three times - Updated the NVIDIA drivers for my GTX1060 card to 440.97 (which was released on 22 Oct 19) - Right clicked the SH5.exe file and: - Ticked the "Run as Administrator" in the Compatibility Tab - Ticked the "Disable fullscreen optimisation" - Ticked the "Override high DPI scaling behaviour". Scaling performed by Application (I've also tried 'System' and 'System (enhanced)') - Tried running the program in compatibility mode for: - Windows 7 - Windows 8 - Windows XP (SP3) - Windows Vista (SP2) - Ran the 'detectionui_r.exe" file from the "Detection Tool" folder. This showed that I far exceed all minimum requirement to run SH5, except for the "Graphic Driver Version". It shows that I need to have the 191.07 or higher version, but I only have the 140.97 version (even though my GTX1060 drivers are at version 440.97?!??! To confuse me even more, when I run 'dxdiag' the driver version for the 1060 says 26.21.14.4097, dated 16 Oct 19). Anyway, I found the 191.07 version file, but when I tried to run the update a window popped up titled "NVIDIA Windows 7 [64-bit] Display Drivers", then I get an error message saying "The NVIDIA setup program could not locate any drivers that are compatible with your current hardware". Any advice to get this great game running is desperately needed. Help please!! 1. Operating System, System spec? - Windows 10, 64-bit - MSI "Apache" (laptop) - i7-6700HQ CPU @2.60GHz - 16 GB RAM 2. Version of the game ? (DVD, Uplay download, Steam, other ?) - Steam v1.2.0.0: TWoS v2.2.16 3. Confirm that your game is updated to official v1.2.0 version and that the vanilla game works without problems. - Yes it did. I tried one of the Historical missions and it worked great. 4. If you use any non-TWoS custom mods, remove them, reinstall your game/TWoS completely according to install instruction, start new campaign and make sure that the issue still persist! - I don't use non-TWoS mods, but have reinstalled everything three times so far and the problem still persists 5. Confirm that the Generic Patcher is correctly activated and the snapshot is successfully restored (Install instructions, step 2). - Confirmed. I followed the instructions from the TWoS 2.2 Installer document word for word. 6. Provide a screenshot of your main Silent Hunter 5 installation folder and it's content! 7. JSGME screenshot! 8. Make sure to provide as much details as possible when describing situation where problem/bug/CTD can be observed. What should we do in order to reproduce this issue? - See above 9. Upload several screenshots and gamesaves on which problem can be observed.