My gripe about D2D was that I can't even ASK them for a new key. Going to the support link asks you for your email addr and password. Ok, I entered them and it said incorrect password. I only use three different passwords so I tried all three before asking them to send me a password reminder. Their email to me simply said "Our records indicate that there is no password associated with that email addr., you may open an account at the following link". SH3 wasn't the first game I've bought through them and I was logged on normally, so how can I suddenly have no records? I'm assuming that if I open a new account, the saved links for re-downloads of past purchases will no longer be available to me as the won't be "mine", so-to-speak. I'd been trying for a straight 18hrs to re-install SH3, so I wasn't at all happy last night! LOL
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