I'm sorry, Noob, that you don't have a sense of humor (today), but your topic title as posed was beggin' for it. Lighten up lil, it's not life and death...have some patience and your problem will get solved, after all, the sim is over a year old maybe someone described the problem and the answers hidden in the archives.
btw: spam
http://spam.abuse.net/overview/whatisspam.shtml
still laughin,