Quote:
Originally Posted by vienna
... there now exists, by virtue of your concerns entered into the record, evidence of the authorities' knowledge of a potential serious problem and their unwillingness to address the matter
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The email from the Council had me grumbling about how people feel able to hide behind the cloak of Corporate Responsibility, citing Policy as a reason not to act. I would at least (if it were me) refer it upwards, so that some other bugger carried the can if things went wrong.
Meanwhile, I've kept a record of my message and their reply in a safe place...