Okay, he's reinstalled in a root directory outside the Microsoft watchdog's reach, fired up the game and still can't fire torpedoes.
So some more info is needed here, and a video would be very helpful.
How are you firing torpedoes, keyboard or clicking the GUI fire button with the mouse?
Did you start out with a fresh \documents\SH4 directory?
Your computer specs, amount of RAM, video card, desktop or laptop make and model, processor and Windows version (including whether 32-bit or 64-bit) would be useful too.
And a video of the firing procedure, including malfunction would be very helpful. You'll be encouraged to know that nobody has ever reported this malfunction before.
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