I had it too. It turned out that the default graphics processor for my PC was the onboard Intel graphics chip. The super-duper NVidia card wasn't even being asked to play.
The fix? Go to Control Panel and find the NVidia Control Panel. Open it up and look for a line that says "Choose the preferred graphics processor for this program." Select "High performance Nvidia processor." You may have to restart the computer for it to take effect.
I don't know the exact formula for AMD processors, but it should be similar.
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