SOME small progress
Got a reply back from Ubisoft suggesting that I go into the panel telling me that I couldn't connect to the internet and disable the proxy option.
By disabling the proxy option I was able to get one step closer.
I was able to enter my validation code and got an ubisoft screen with Play Silent Hunter 5 prominently featured in the center
However...
clicking on the PLAY button starts a movie (I'm guessing in 1280x mode) I'm running 1920 so it occupies the upper left portion of my screen
An intro movie starts but I can't hear anything.
Once the movie finishes, I'm not taken to any menus or anything to begin game play
Also the movie is in some kind of ALWAYS ON TOP mode. I can open windows task manager but cant see anything to try and stop it. The movie overlays everything.
I'm afraid I'm gonna need some more help getting beyond this point. I've added to the ubisoft support ticket and will report back.
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 If I can't be a good example, I'll be a glaring warning! 
AMD Ryzen 7 2700X Eight-Core Processor, 3700 Mhz, 8 Core(s), 16 Logical Processor(s)
Windows 10 Home
Installed Physical Memory (RAM) 16.0 GB
NVidia RTX2070 16 Gig
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