If there is nothing on the packaging that say 'fragile', then they play football with it. If in fact 'fragile' is on the packaging then they are gentler with it and only play baseball. Everybody knows that football is a rough sport. 
I've had the same problems with amazon.ca
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That which does not kill us, makes us stronger.
We the willing, led by the unsure, have done so much with so little, for so long, that we are now qualified to do anything with nothing.
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