[Armistead]

Webster is correct, right now it's cheaper for them not to change or use improved software....regardless of the hell it will place on customers.....

I had my identity stolen a 6 years ago, it was a nightmare, it ruined my credit for years, insanity dealing with numerous credit card companies and detectives and regardless always trying to force cost on me. Heck, they even arrested the guy, he posted bail and went home to Mexico, only to hit me again a year later...this time doing about 12K damage in California....After numerous hand signatures test, they still said I did it, even though I've never been near that state...It finally resolved. I had to go through a long process of changing SS numbers, etc...and spent close to 5K to fight and defend myself...

I hope it's an easier process to deal with today.