Quote:
Originally Posted by Stealhead
You'd be surprised the lies that sales personal that work for media companies will tell in order to get a sale.I worked at a Verzion call center several years ago for about 6 months lots and lots of DSL customers that got sold a speed that they could not possibly get because they where too far away from the source for the fastest speeds but they got sold anyway and you know the tech isn't going to say anything.This was business DSL and boy where many of the customers suckers that had no understanding of IT at all many of them thought they had something close to FIOS then they called and wondered why the speed slowed down when just 4 PCs where online.Because you only have a basic DSL connection dufus.
|
Well...my Mom's argument on the phone with me went something like this
"Hello"
"Hey, I talked to the internet guy. We're getting Exede on Monday"
"Oh really?"
"Yeah, the guy said we'll have a higher data limit for the same price (Confirmed. I checked) and we're going to be 5 times faster than what we have now."
"Did he say how fast?"
"12 Gigabytes a secon-"
"No. That can't happen."
"It was something like that. I don't know exactly."
And it went on for a few more minutes about various things.
I talked to the Exede Rep for the area at the District Fair back in September for a good while. I grilled him for a while and I had him confirm everything he said from another source. I even tried a demo...which, it was set up in town and not the woods.
It seemed good and I looked over the plans. It's a hell of a lot better than what I have now. Actually, WildBlue isn't even operating anymore. They were eaten by Exede and now they run the whole thing instead of that *insert choice words* WildBlue *more choice words*
It'll be a good day for my internet usage. Hopefully they send out a guy who knows stuff. I may not be home when he comes. If I am, I'm going to watch everything the guy does. I don't want him screwing us over and I know my Mom and Dad aren't going to catch it.
I still think we need to put the dish at the top of a tree instead of on the house.