I had the same problem. Here's what you do.
1. Uninstall the game.
2. Uninstall the sound card drivers (optional).
3. Reboot
4. Install the sound card drivers (optional)
5. Reboot (if you re-intalled your sound card drivers)
6. Defragment your hard drive
7. Run "Scan Disk"
8. Make sure that your anti-virus software is disabled (which I think was the culprit from my last install of SH3)
9. Re-insall your game.
10. Troubleshoot.
I had Norton's Anti-Virus still on and active when I re-installed SH3. I think that the sound files were corrupted when it happened. I turned off my Anti-Virus and re-installed... no problems since.
Qucik fix, but this may (or may not) apply to your situation.
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George S. Patton (1885 - 1945)
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