The patches are picky about only installing over original files. If anything is modified, the patch aborts, so you have to go back to the original unmodified files before installing the patch. Where do you live, and how did you buy the game? Hard copies came on DVD, and there is both a US and EMEA (Europe, Middle East, Asia) version of both the hard copy edition and the download edition. You have to have the correct patch for your version.
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We, the unwilling, led by the unknowing, are doing the impossible for the ungrateful. We have done so much, for so long, with so little, that we are now qualified to do anything with nothing.
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