Ubisoft
Welcome. About your key problem. If you bought it at a store, I'd try to get a refund. Otherwise, it cannot hurt to contact Ubisoft about it. The game is very worth purchase, even if you have to pay for another copy.
With mods it is a good play.
For SH4, mod RSRD is about realism and campaign. Real Fleet Boat mod is about realism. I use the Fall of the Rising Sun mod with environment mods and sound mods.
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