Sorry to hear about your difficulties RedMenace. I hope you get the matter resolved. A tip, if you are after second-hand hardware, drop by
Amibay. It's a frendly site and usually if there is a problem with a sale, you get refunded. I have bought tons of Amiga gear there, but there are also sections for consoles both old and new and I bought 2 PS2s from there and both are perfect.