Quote:
Originally Posted by RedMenace
What don't you like about Steam, though?  I don't buy PC games anymore UNLESS they're on Steam.
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1. In principle, I don't like the idea of a single player game, where I have all the disks and the codes, and I have to log into a system just to play the game. I could understand an initial one time online registration, but repeated.
2. Due to a mistake on Steam's part, I am unable to play a game that I paid for; have the disks; have the secret code, but because I need to log in to steam, I can't play the game, because steam messed up my account. Nor can I just make another account as the game is registered to an account that does not allow me to play the game
Steam's excellent customer service is to repeatably tell me that what happened could not have happened and that I simply need to reinstall the game. Which I did.... repeatably. Steam Customer Service still won't acknowledge that the problem is on their sever.
So I don't like the idea of steam like companies for games purchased with physical copies and I specifically have a problem with steam.
One of my favourite games, I can't play. I do not purchase any game that requires a steam account. Unfortunately, this will limit my game choice. But then I already have a backlog of really good games where the software company treats me like a customer and does not assume that I am a thief.
I don't appreciate any company not only assuming that I am a thief, but continues to treat me as if I were a thief.
Glad Steam is working out for you though.