Good luck with it Neal.
I am satisfied myself, and never needed to visit that complaint site myself.
Nothing is flawless of course, sometimes when I turn the phone sideways (to go fullscreen), and turn up the volume at the same time I get red lines.
Back button fixes it. Only problem I witnessed.
Houston,TX I am pretty sure your coverage is great, Texas has their stuff together in general.
I am in awe honestly, I didn't think anyone took me seriously