I have had one modem break. ISP reps tested it via internet connection and said connection between modem and them worked but not forward to my computer. They recommended testing with another cable and if it doesn't work - call again so they send new modem. No such hassle like you had.
P.S. My parents have wireless and you can check from weather forecast how well it works...
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You talk to God, you're religious. God talks to you, you're psychotic. - Dr. House
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