Hm, I assume youthink I use a manager software distributed by my provider. This is not so, I use the tool that comes on the driver CD for the DSL modem. It is produced by the manufacturer AVM (Fritz!). However bad he is, my provider has nothing to do with that software.
Think I shift the war effort from repairing the technicals to braking off the contract that binds me. I'm sick and tired of them for their constant ignorrance and unwillingness anyway.
Is this kind of telephone-/IT-related business and bad service true for US telephone companies as well? I hope not. In Germany we have a constant phrase: "Service-Wüste Deutschland" - Service-Desert Germany. Sometimes it is all too true. But we have lots of laws and regulations instead, so complex that even payed specialist more and morem often don't understand it anymore, so why complain.
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If you feel nuts, consult an expert.
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