I believe I also have this issue. The strange thing is that UPLAY works fine on my Desktop, it seems their promise for multi system gaming isn't working.
I have also had this problem with Splinter Cell Conviction, when I mentioned to the support team that i want to play on my Laptop, all they said was the game isn't compatable with Laptops, which is not a concern since i have an Alienware.
If anyone knows how to fix this issue, i would be very happy.
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