Actually, the proper place for these kinds of thing are PM's asking Jamie for THE FAVOR of inquiring about the status of orders with their distributor.
It's only because the developers of DW care so much about their product that Jamie reads this forum and follows up with the distributor about individual cases, something that is not by any means common for a producer to do.
So yet again we find ourselves in the position as customers of being give a mile, and asking for the whole continent.