Banks are free to charge whatever stupid fees they like, so long as their customers have another option. I'm with Chase, only because I still have my employee account grandfathered in, but the minute they try this BS, I'm bolting to a credit union and giving them the finger over my shoulder as I walk out the door. (Which would be the second time in my life I did that to Chase.
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The article got it right though - banks got so used to absolutely gouging the public over the past few years that they now feel entitled to that level of profit. Unbelievably arrogant. It's like a thief who embezzled millions of dollars and got caught complaining that his jail cell doesn't have the caviar he's used to.
Repealing the Glass Steagall Act, which had the effect of allowing depository banks to take risks and act like investment banks, was one of the worst things to happen to this country in the past 50 years. It's one of the prime enablers of the financial crisis, and why no one's seriously considered reinstating it is beyond me.