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Originally Posted by Sailor Steve
As Frau Kaleun said, once they're in the Commander log they will show up in-game if you reopen that screen.
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Actually I didn't say that, or at least I didn't mean it, since I always forget that you can actually see that stuff in the game screens once you exit and reload your career with the updated logs. It didn't even occur to me that he might mean "in the game" and not just in Commander until you mentioned it.
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All that said, I'm trying to think why the details wouldn't be showing up for you.
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Judging from his last post, he's not seeing the updated logs in Commander either. Which explains why they're not in the game screens, but nothing else. Especially if he's updating Personnel Files first, since that should take care of it.
@Wintahs: sorry for another obvious question, but you do have the Use Real Ship Names options checked, correct? That's the only other thing I can think of.