To have any chance of help from air or surface forces you have to be within visual range of 2/3 vessels (don't remember the precise number without digging into files) at the time of sending the report.
Said help must be within their combat radius/range to comply and even after that the game engine throws an imaginery dice to decide on the final response or non response factor.
My advice would be never to become dependant on help arriving.
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Wise men speak because they have something to say; Fools because they have to say something.
Oh my God, not again!!
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