Quote:
Originally Posted by Hellcat
Despite the fact that SHIV is currently over the hills, I still do not see how they can release a product support it for several months and then stop fixing it.
For example if I purchase a car I'd expect the manufactuer to continue to make service recalls/bulletins untill all pontential problems are eliminated. Product support should last the life of the product (ie while people are still using it) rather than when sales drop off the map. Hell take a look at Blizzard they released a patch for Diablo recently and that one came out years and years ago...
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This is the problem nowadays.Most game companies dont give a hoot about the customers/gamers once they have your money.They got what they wanted and who cares about anything else.Ubi is really no different than any other company in this sense.
Look at Pacific Fighters that was released..It is unfinished and missing most of what made the Pacific War what it was.And there are no plans to remedy this and Ubi has for the most part are finished with it.
Alot of companies should look to Battlefront.com and see how you are supposed to treat and support those that buy your products.This is why they still have people playing CMBO that was made years ago.They support their games 100% and do everything they can to make sure they fix any bugs that come up in their programs and also do what they say they are going to do in terms of adding or fixing issues.The software industry could learn alot from Battlefront.