1) Two things could be happening here.
First, If you are waiting for the sonar guy to find it, you have to be submerged (duh, but just saying), and he has to be competent enough to find it. Sometimes he's not. I've had the same issue in my latest career with my guy too. "IT'S RIGHT FREAKING THERE! I CAN SPIT ON IT! WHY CAN'T YOU HEAR IT?!".
Secondly, the hydrophones had "blindspots" where they were unable to point to pick up contacts. If you do it manually though, you can 'see' through the blindspot.
2) In what regard? The Torpedos or Deck gun? I have never tried that feature for submerged attacks, as I want to target specific points on the ship. And it's not too hard to just spin the scope around till I find the target.
For Deck gun, I remember trying it when I started playing, and he not listening either. That or I didn't realize how long it takes for the deck gun to traverse across the deck. But I've found it's just easier to use the Bino view, and hit the spacebar.
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Luck is a residue of Design.
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