Sure you must be careful. But I'm very happy Steam customer. One click, and next day the game is installed. No pesky copy protection, no problem with unreadable CDs (and I get them a lot with my laptop as CD drive has usually some dust in it). Automatic updates, one click to support forums, recommend (or warnings) to/from friends.
If I get a choice, I go for Steam .. no boxes, no discs for me please.
Paper manual for sim game would be nice, yeah .. but in age of iPads and similar devices I can live even without that.
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