so when the guy finished doing the work for you, sh3 and all your apps were still loaded on your system? was there any problems in the device manager?
try using other programs and see if its more a system problem than a sh3 problem. if more programs like the hoyle game don't work you might ask that guy for help again. hoyle should not crash.
btw, you are experiencing CTD - crash to desktop. the windows message you are getting is a generic microsoft message. ctd's are not so bad usually. most times its just software.
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