Quote:
I have always wondered if Australia were to adopt a pay structure similar to that of the U.S. in that hospitality service staff were only paid a small amount per hour, and relied so heavily upon tips or gratuities to make up the rest of their pay each week...
I would hazard a guess that a lot of food outlets would improve their service standards ten-fold, for there are a lot of places that offer mediocre service standards at best.
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Maybe, however as a customer here in the U.S. I get the impression I am expected to fork over a tip regardless of the quality of service. Fer cryin' outloud even drive thrus have a tip jar sitting in the window.
Don't get me wrong I do take note of service and compensate accordingly. But I refuse to tip because someones thinks they don't get paid enough. If that's the reason then they should quit and seek employment elsewhere.