My biggest complaint with BB was that, on the few occasions that I bothered to stop there because I had some movie in mind that I wanted to see, they would not have it. And I don't mean new releases, of which they would always have plenty, altho on occasion I'd want one of those and all 8 dozen copies would be out. But even with other stuff, older movies - either they only kept one copy in stock and it was gone, or it would be something that they didn't bother to stock at all because it wouldn't have a wide enough appeal given the local customer base.
And then when the one particular thing I wanted to see wasn't available, I'd plod around in there for who knows how long trying to find something else of immediate interest so I didn't feel like I'd wasted a trip.
Then to top it off they closed the one that was most convenient for me on the weekends, so I went to Netflix and never looked back.
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